Madam President,We are gathered here this day at a time when an unprecedented crisis is affecting the totality of society, air transfer and also, of course, the Air France KLM group.This crisis have to not make you forobtain the fundamentals of what the "Principles of the Air France KLM Group" are.After analysis the documents you have provided us through and studying the outcomes of a survey we brought out among our representatives in European countries (excluding France and also the Netherlands),we would certainly choose toexpress numerous feelings that all revolve about inunderstanding and indigcountry.First of all, a general feeling, in practically all European countries, approximately the question of the general feasibility of your jobs.Have you checked that the projects you are putting on the table will enable you to acquire via the crisis, yet will certainly likewise allow you to project the Group right into a positive future?We think that in many type of situations, this is not the plan that has actually been followed in your area. In a details number of countries, for example the Nordic nations, the nations associated by the ACE 21 task. and Greece, we are seeing unworthy mindsets on the component of Air France KLMmanagers.In many type of instances this have the right to be taken into consideration unacceptable social violence:- absence of dialogue- dismissal of profession union representatives- lack of transparency- elimination of "nuisances".We believe that all these mindsets are contrary to the "Air France KLM Group Principles".We have actually already alerted you to the fact that in this incredibly unique situation the essential word in labor relations throughout Europe have to be respect for employees, for people who are men and also womenwho have often offered a lot for the Air France KLM team, and respect for a certain number of rules for living together.We execute not understand why in numerous countries the State help announced is not provided by the Air France KLM team.We believe that incredibly regularly forced redundancies are made when we can have actually watched a proposal for a VDP (voluntary exit plan) from administration.These feelings arise in a survey we have actually lugged out, which reflects that employees feel badly pertained to in miscellaneous European nations.I will finish through the question of Cargo.Your transformation task for Northern Europe is obviously a transnational task and also falls within the scope of our protocol, which itself stems from French regulation and European directives.This information that we have actually today have the right to only be thought about as Information and also need to provide rise in a few weeks to another meeting of the European Works Council for Consultation.Thank you !

Despite the hard conditions for preserving the necessary social dialogue, the European Works Council made a decision to organize aninformal meeting, by videoconference, in order to take stock of the instance concerned the coronavirus epidemic in all European nations.

You are watching: Air france’s central works council meeting


The function of this meeting wregarding carry out us via exact information on the situation of the Air France KLM Group and its subsidiaries.


Management has painted an alarming picture of the instance in air transfer and the Air France KLM Group. 

With a drop in revenue of roughly 80% for the month of March and also even worse foreactors for April, a network-related diminished to its bare bones for both long-haul and also short- andmedium-haul solutions, the situation of our group is catastrophic. 


Obviously, we will certainly continue to take action to keep all possible tasks, specifically in the cargo sector, and also to preserve the prevent us from expending themaximum amount of cash.


In this very tough situation the assist of various governments, but especially that of France and the Netherlands is obviously a privileged axis in theconcerted actions that help also the Groas much as encertain its survival.

In the offered fact that each national government has its very own law to deal with the present instance, we speak to upon the administration to present a social confront towardseach and also eexceptionally employee in the Air France KLM Group. The Management has actually promised to carry out the European Works Council through a summary of the social impact in the European sectors external the homesectors. 


An upday was provided on the Cargo service ship and also we have asked the Industrial Directorate General for information on the instance.

Employee representatives in Europe likewise asked for information on the commercial campaigns that are planned to bring in as a lot revenue as possible, as quickly aspossible. 


We have also asked for that wherever before Air France KLM Group employees, of their subsidiaries or subbuilding contractors are in contact via customers, all health protectionactions must be taken. 


We were provided an update on the financial facets at the end of March and also what the prospects were.


Finally, the monitoring announced the procedures to postpone the payment of 2019 bonsupplies (no adjust in substance, just a postponement of the payment), more than likely untilOctober 2020. 


The Air France KLM European Works Council have actually reiterated to has actually insisted on reflecting the Group"s monitoring that all staff are united and also that they demand fairness inthe decisions taken to obtain with this severe crisis.

Employeerepresentatives from Air France, KLM and all their subsidiaries throughout Europe, consisting of France and the Netherlands, met on 14 November 2019 in Paris.

Several pointswere questioned in the time of this meeting

AFKLFinancial ResultsWinter 2019ProgramEuropeUpdateBigblankUpday ofFROM




Some numbers from Quarter 3 in this presentation:

Operating outcome of even more than €900 millionRevenue+2%Fuel expensesup by €135 million

The group"s Maintenance and Transathrough are perdeveloping well!

But the Stations and the Cargo are still under press.

The French domestic network-related is likewise in obstacle.

Employee representatives are involved around these combined outcomes and fear that in order to even more enhance performancesupervisors in Europe will certainly put organization restructuring on the table aget and again.

Many concerns were asked around Air France"s brief and also medium-haul strategy, the location of HOP, the advance ofTransathrough.

The AFKLEWC will certainly reprimary exceptionally vigilant on the development of the group"s strategy.




Here again, many type of points were elevated to clarify the orientation of the group"s programme.

For Air France the programme is certainly up + 3.1% planned in winter 2019 and +4.3% compared to the actual W18 figure.

Worrying KLM, the indevelopment given is a lot less specific, so we cannot assess the development or otherwise of the all at once KLMprogramme.

Also more indevelopment is forced on the Cargo fleet and also courses. This has been requested for futurepresentations

As far as Transathrough is concerned:

TransaviaNetherlands + 0% for the winterTransaviaFrance - 7%. (a decrease in midweek but reinrequired weekfinish patterns)

Here again, the employee representatives wanted to ask the group"s supervisors about the strategy because it is not clear fromthe papers presented.




Teams inEurope experience daily alters in both organisations and also methods. We have carefully studied the "trip setup 2019" for Europe based on 4 pillars:

The customerRevenueEfficiencyPeople

Following researches from employee representatives, the Group"sManagement presented us with the 7 priority projects for 2019 and their progress:


P1 Focus Flying Blue: How to improve Flying Blue coverage proportion.

P2 Business Intelligence Simplification and alignment of main and local B.I. reports

P3 Optimize central-local teamwork through Bluebiz

P4 Improve our capabilities in regards to Marketing Analytics

P5 Improve tool and consumption for performance management

P6 Work with Customer Experience to enhance feedago on product enhancements for B2C, B2B, B2T

P7 Changing CDG perception


Many kind of questionsreprimary unresolved and also questions arise about the devices that are presently being arisen. the EWC expressed its issue on the usage of the existing SFDC tool, which is the mandatory sales reporting tool for our sales civilization in commercial and cargo. Rather than being usedgenerally as a sales tool it is increasingly being provided as a tool to measure the performance of sales staff. It is considered that it is not being properly directed in the direction of enhancing salesopportunities however in meeting man-made call, actions and also opportunity targets.


The new EPS(Employee Promoter Score) tool will certainly be launched at 4 pilot sites, including Spain. Questions reprimary regarding the usefulness of the information gave from this polling approach.


For the AFKLEWC, it is crucial to be exceptionally cautious about this brand-new tool for ascertaining employee’s state of mind. We have requested that the implementation of this task be monitored by theAFKLEWC.


To conclude,we determined to employ two actions to collect indevelopment on the situation in the various European countries:


The announcements and discussions on the proposals for wage advancements for 2020The problems for establishing up telework




This projectwas released in 2018 as a wholly-owned subsidiary of Air France KLM SA to launch innovative jobs in the doprimary of take a trip exterior the core service of the Group (via 9 full-timeemployees).

After 2 years,the Management decided to cshed this subsidiary in the time of the first quarter of 2020. The AFKLEWC have asked to be informed on the social after-effects for the staff associated.

Up to 4million euros were invested in this undertaking with what appears to be no tangible rerevolve on investment.




It is asubsidiary based in Switzerland that acts on befifty percent of AFKL that manages the global mobility of ‘FROM’ (foreign resource) talents.

This concernsAFKL Group employees on regional contracts (external France and the Netherlands) identified as talents in their neighborhood place, with recognised global managementpotential.

Managementoffered an upday on the task. Today there are a complete of 16 FROM talents, 14 men and 2 women. They have been hired for various Group positions throughout the world.

The averagelength of organization of these employees is 19 years and the average age is 47.




ChristopheMalloggi has been elected unanimously.


Throughout this session, the Management of the Group AFKL made to the staff representatives of all the countries of Europe an update on the situation in Europe.


Despite positive revenue figure the results are below forecast.

These pessimistic figures drive the management of the Groas much as announce new price savings steps.


In certain, the staff representatives regret that a measure of general cancellation of duty travel is enforced on the European delegations while this meacertain appearsmore nuanced in France and also the Netherlands.

This dramatization is harmful to the effectiveness of the groups in the area and reasons frustration once the indevelopment is not continuous and that that these restrictivemeasures use to all the levels of the hierarchy.


The AFKLEWC has actually saw without any kind of informationoffered by the Management the crisis still shaking the Air France GroupThis crisis, which put some of the Air France unions versus their administration, has come to be a resource of tension and also anger for employees of the other components in the AFKL team.It is the president of the team who reindications creating a crisis of administration, whereas the disagreement concerns only Air FranceOn top of the consulted employees in France, almost 55,000 employees in France, the Netherlands, Europe and around the world are now pertained to about the future of the team and also therefore theirwork.They could be intimidated when the dispute does not issue them while no one (neither French monitoring nor inter-union) has ever before informed them or asked for their opinionThe ongoing days of strike have actually put an boosted workfill on all our staff, that did their utmany to accommoday affected passengers to save their loyalty to our group. And now they are afraid that thegood initiatives made by them -not just in the time of the strike yet for many years- are annihilated by the ‘non’- voters in France.The AFKLEWC is the location of convergence and also joint job-related for 12 years between the representatives of the work-related councils of Air France, and KLM, and every one of their European countrysubsidiaries. Today, AFKLEWC is the spokesperkid for all these group employees that wish to turn the page of this sad sequence and return to the route of expansion that alone promises our future and ourtasks.



Air France KLM European Works Council

Select Committee


AFKLEWC Advice - JV North Atlantic,

Extra Plenary Meeting, Feb 5, 2018



The AFKLEWC is consulted this Monday fifth of February 2018 on the Blue Skies project (advancement of the transatlantic jointventure).


In the ambition to construct on the strong joint position on paths between Europe and The United States and Canada, Air France-KLM (AFKL) and Delta (DL)have actually decided to create a new joint venture (JV) through DL"s JV partner Virgin Atlantic (VS). This JV reareas the existing JV between AFKL, DL and also Alitalia.


Discussions have newly caused a definitive agreement for this new North-Atlantic JV in between Air France-KLM, Delta Airlines and VirginAtlantic, which will allow us to:


safeguard and construct AFKL activity on our the majority of profitable network;carry out a structural answer to Alitalia’s placing in the JV;rebalance the financial settlement between parties;create and also share in synergies via Virgin Atlantic.


The AFKLEWC considers this development of the JV as great news and also gives a positive advice on this job.


However, the AFKLEWC would certainly favor to achieve numerous answers and also promises concerning the Group"s teams in Europe and particularly in theUK.


The search for synergies through Virgin Atlantic must should not bring about headcount reductions for the AFKL Group in the UK particularly inthe London and also Manchester and also Edinburgh corridors. On the contrary, headcount should be adapted throughout Europe if this evolution of the JV will cause a far-reaching rise in workloads. Undoubtedly,the EWC currently notes a hefty workload complying with the adhering to the assorted reinstitutions in Europe and is worried around a feasible extra overload.


The AFKLEWC additionally asks for clarification on the recently developed associate member status, which stays incredibly vague and additionally asks questionsabout the Group"s groups in Italy (as political unpredictabilities in Italy and developments are worrying for our clients).


AFKLEWC Advice - New company,

Extra Plenary Meeting, Feb 5, 2018



The AFKLEWC is consulted on Monday 5thof February 2018 on a job to change the company of the Air France-KLM Group.


The objectives of this adjustment:


Develop a strategy for the Group, which will take right into account the altering needs of our customers, sector trends and the competitivesetting, as well as the development of new innovations and also their affect on our business.Explore avenues to build new activitiesImprove coordicountry in between the Group and also airlines on customer issues


To this end, Management"s proposal consists of:


Bring together in a solitary department all Group entities managing StrategyEnsuring proximity between long-term creation and also brand strategyTo carry together in a solitary department all the Group Commercial departments in addition to the Client focuseddepartments.Improve coordicountry between the "Group Communication" and also "Air France Communication & Brand Management"departments.Maintain close collaboration through the Communication Departments of each agency, and also with all organization lines.


The AFKLEWC shares the declared objectives for making this adjustment, and also offers a positive advice to this job.


However, the KLM and Air France sales teams throughout Europe are additionally in contact with customers, market patterns and also the competitiveenvironment, and need to be even more carefully involved in future strategic developments. Teams in Europe also desire to encertain that the move of implementation and also customer interactivity attributes withincarriers does not result in a backtracking of the wonderful teamwork in the field. Furthermore, the AFKL Joint Teams request that measures remajor aligned and indeed also more aligned and furtherstreamlined.


The AFKLEWC also really hopes that the commitment not to alleviate staffing levels will be used to teams in Europe, which have actually suffered a numberof staff losses in recent years.


With regard to communication, the AFKLEWC notes that the idea of "double cap", discouraged in principle a few years ago, is nowre-appearing.

Does this foreshadow a readjust of ideology in the Group"s organization?


More, the AFKLEWC asks the Group Presidency if the place of General Secretary and Group HR Director and also therefore, Chairmale of theAFKLEWC will be filled conveniently.


The AFKLEWC asks that a follow-up of these feature and also evolutions deserve to be reperceived by the AFKLEWC in the "Group StrategyCommission".


EWC extrasimple plenary meeting - AgendaFebruary 5th, 2018 

Consultation - New organizationConsultation - JV North Atlantic

Final Declaration, Plenary Meeting, Oct 10, 2017 

This meeting was chaired by Mr. GATEAU, adhering to the exit of Mr. NANTY, our former Chairmale.

A new Secretary General of theAir France KLM Group have to be appointed extremely conveniently and also will certainly be our brand-new President.




The meeting started via thepresentation of Mr. ter Voert with a positive picture on the European industry instance, points look promising for the coming months.

The four pillars of theorganization setup focus on customer, revenue, performance and also staff.

Despite the great results andoptimistic prospects, the CGEAFKL insisted that these results are only possible thanks to the involvement, professionalism and also hard job-related of Air France KLM"s teams and their subsidiaries inEurope.

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EWC plenary meeting - AgendaOctober 10th, 2017 

Europe updateInformation - Acquisition of equity stakesIndevelopment - New organizationIndevelopment - JV North AtlanticElection of a new member for the Board of Directors of Air France KLMWinter 17 Program AF / KLM / HOP! / TOAF KL Financial resultsJOON

The Air France KLM European Works Council (AFKL EWC) is a body for the indevelopment and consultation of employees" representatives on issues concerning the entirety Group, its subsidiaries andsubsubsidiaries. It shall likewise be consulted via respect to transnationwide concerns within the areas of competence collection out below : A transnationwide decision is one taken at Air France KLM Grouplevel concerning two Air France KLM Group undertaqueens or service providers operating in two different nations.

The AFKL EWC is composed of 33 members, 33 deputies and and 6 nation attendees representing 21 European Countries